Mobile CRM – Status in 2014

In this article, we take a look at the status of Mobile CRM in 2014, and see where the industry is going in terms of adopting this approach in business. We’ll briefly go over what CRM is, and then show how it has changed this year. By the end of this article, you will understand […]

Radian6, Salesforce and Social CRM

OK – We are a bit late to the party with this one, but I wanted to put down a few thoughts on the recent acquisition of the social media monitoring market leader, Radian6 by Salesforce. The details on the acquisition have been well covered (check here and here) and while it is another high […]