Create a social media strategy and implemented an enterprise social media management approach The growth of social media in general and social channels in particular has led companies to utilise social media management software to manage their social accounts. Social Media Management tools enable to manage, maintain, and run reporting on multiple accounts and channels. …

There are different disciplines of social media. Broadly they can be broken down into – Listening, Talking, Supporting and Innovating.  All organizations can (and should) do the  listening piece,  if for nothing else than as a planning tool for future activity or simply seeing what is being said about them, their competitors and their industry …